RETURNS & EXCHANGES

• We do not accept return/refund/exchange request for unfit items. Please check the items descriptions and size chart carefully as well as consult with our customer service team before purchasing. Customers may also prevent this consult with us to avoid any confusion or misunderstanding.
• Exchanges only accepted in the following cases:

1. In case if you received your order and it's damaged, defective or incorrect, please contact us within three days of receipt. Sending us unboxing video, photo and your order number at accoxacx.service@gmail.com. This is compulsory for every inquiry, and we won't resolve cases without providing unboxing videos.
2. Any exchanged products must be shipped within 14 days of receipt.
3. Any exchanged products without prior written communication will not be accepted. Please send exchanges queries to accoxacx.service@gmail.com
4. All items that may be authorize to be exchanged must be in "brand new, unworn condition" and can be done so with proof of purchase within 3 days from purchase date.
5. All sale items and discounted merchandise are not accepted.

• Please be aware that our shipping fee does not included custom tax. It is customer's responsibility to fullfill the tax payment to receive the goods. We do not take any responsibility if customers refuse to pay the tax or delay in paying tax. Refund/return will not be accepted without any exceptions.

If you need any help from our support team, please send reach out to accoxacx.service@gmail.com. Please remember to include your order number and add video/photos, if helpful. Thank you.