ORDER PROCESSING:
Shipping cost may vary depending on your location. All order are shipped by DHL / FedEx & others.
- Please allow 2-3 business days for your order to be processed and shipped from our warehouse.
- Please note that delivery windows might vary during peak season and busy sale periods.
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Weekends and public holidays are not included in the estimated delivery time.
SHIPPING ADDRESS & CUSTOMS RESPONSIBILITY:
Please make sure all shipping information and addresses are entered correctly before placing your order.
In cases where incorrect information is provided and changes need to be made after shipment, the delivery timeline may be affected and additional fees may apply depending on customs regulations and carrier policies.
We will do our best to support and assist with orders that require address or recipient information updates. However, if the shipment is refused, delayed, or rejected by customs due to incorrect recipient information, we will not be held responsible for the outcome.
CUSTOMS DUTIES & IMPORT TAXES:
Please note that shipping fees do not include customs duties or import taxes. Customers are fully responsible for any customs charges required to receive the package.
We are not responsible for delays, refusals, or failed deliveries caused by unpaid customs fees. Refunds or returns will not be accepted in these cases.
For urgent shipping requests, please contact email: sales@accox-acx.com for support.